Common Queries

When can i expect my goods?

Most of HIKING BUDDIES UK apparel is made to order so please allow up to 7 days before items are dispatched, this is due to stock availabilty and lead times from our garment suppliers. We will notify you when your order has been dispatcehd or in the event that your item cant be obtained due to excessive lead times.

Do you offer gift cards?

We currently do not offer gift cards however we will have sales so keep your eyes peeled! We do offer competitions such as raffles and give aways, to take part simply go across the the Facebook group and become a member today!

Please read our 'Privacy & T&Cs' to view our returns policy. This can be accessed at the bottom of the 'Home' page via the button that reads 'Privacy & T&Cs' or live chat with us via the 'Lets Chat!' function which is available on all pages of the site, mobile site and mobile app. We aim to respond to all messages as soon as possible.